HELP & GUIDANCE

Guidance for the everyday details.

Find a starting point for website, domain and business-email questions. Match the guide to your actual control panel and software version, and ask for help when a procedure does not fit your service.

Ask the team Client area

FIND YOUR STARTING POINT

What are you working on?

Use the task to choose the right kind of guidance.

Website management

Hosting, applications, backups and the tools in your control panel.

Domains and DNS

Domain choices, transfers and the records that connect your services.

Business email

Mailbox requirements, service moves and account-specific support.

Website migration

A checklist for files, databases, mailboxes and DNS changes.

DNS lookup

Review the interface for inspecting domain records.

Your client account

Manage existing services and contact account support.

EXISTING MANUAL

Explore practical guides

Browse the existing telaHosting manual for step-by-step guides. These links open published guidance on the global website.

How to Take a WordPress Backup via Softaculous in cPanel

Open the existing guide and check that its steps match your setup.

How to Set Up a Node.js App on cPanel/DirectAdmin

Open the existing guide and check that its steps match your setup.

How to Link cPanel/DirectAdmin Webmail to Outlook on Mobile and Desktop

Open the existing guide and check that its steps match your setup.

How to Resolve Email Deliverability Issues Caused by DNS in DirectAdmin

Open the existing guide and check that its steps match your setup.

How to Fix Mixed Content Issues After DNS Migration in DirectAdmin

Open the existing guide and check that its steps match your setup.

How to Upgrade Your PHP Version in cPanel

Open the existing guide and check that its steps match your setup.

How to Add DNS Records for Cloudflare Setup in DirectAdmin

Open the existing guide and check that its steps match your setup.

How to Add SRV Records for Applications (Microsoft Teams, Zoom, Discord) in DirectAdmin

Open the existing guide and check that its steps match your setup.

How to Verify Your Domain on Google Search Console Using TXT Records in DirectAdmin

Open the existing guide and check that its steps match your setup.

A little clarity

Your questions, answered.

How do I choose the right guide?

Match the service, control panel, software version and task before following a procedure. Read the full guide and understand which live settings it changes.

What should I do before a configuration change?

Keep a suitable backup or record of the current configuration. Know how the change will be tested and how to restore the previous arrangement if necessary.

What if the guide does not match my screen?

Stop before changing unrelated settings and check your control-panel or application version. Describe the task and mismatch to support so the appropriate procedure can be identified.

Where should I ask an account-specific question?

Use the authenticated client area. Include the affected service, the expected result and useful error details, while keeping passwords and private content out of ordinary messages.

Here to help you move forward

Need a hand with the details?

Tell the team which service you use and what you are trying to change.

Talk to our team